Data Protection Philippines Effective 2025

fg77 Privacy Policy — How Your Personal Data Is Collected, Used, and Protected

This Privacy Policy explains what information fg77 collects when you use our platform, how we use it, who we share it with, and what rights you have over your own data. We are committed to keeping your personal information safe and handling it responsibly in line with Philippine data privacy law.

1. Introduction

fg77 is an online entertainment platform serving players across the Philippines. We take the privacy of our players seriously and are committed to handling all personal data in a transparent, lawful, and responsible manner. This Privacy Policy applies to all users who access fg77 through any device, including mobile phones, tablets, and desktop browsers. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should stop using the platform and may request account closure through the support channels listed on the FAQ page. This policy is written in Philippine English and is intended for players based in the Philippines. We may update this policy from time to time, and the latest version will always be available on this page.


2. Information We Collect

When you register and use fg77, we collect certain personal information that is necessary to operate the platform, verify your identity, and comply with applicable Philippine regulations. The categories of information we collect include the following:

Registration and Identity Information

When you create an account, we collect your full name, date of birth, email address, mobile number, and any government-issued identification documents you provide for identity verification purposes. This information is required to confirm that you meet the minimum age requirement of 21 years and to comply with our obligations under Philippine law. We may also collect a selfie or photograph for identity verification if required during the account review process. All identity documents are handled with strict confidentiality and are not shared with third parties except where required by law or our licensed payment and verification partners.

Transaction and Financial Information

We collect records of all deposits, withdrawals, bets, and game activity associated with your account. This includes the amounts, timestamps, payment methods used, and transaction reference numbers. Financial information is collected to process your transactions accurately, detect fraud, and comply with anti-money laundering obligations. We do not store full payment card numbers or online banking credentials on our servers. All payment processing is handled through secure, licensed third-party payment channels operating in the Philippines.

Device and Usage Information

We automatically collect certain technical information when you access fg77, including your IP address, browser type, operating system, device identifiers, and session activity logs. This data helps us maintain platform security, diagnose technical issues, and improve the overall user experience. Usage data such as pages visited, games played, and session duration may also be collected to help us understand how players interact with the platform. This information is processed in aggregate where possible and is not used to identify you individually unless required for security or compliance purposes.


3. How We Use Your Data

fg77 uses the personal information we collect for the following purposes:

  • Account management: To create, maintain, and secure your player account, including verifying your identity and processing login requests.
  • Transaction processing: To handle deposits, withdrawals, and gameplay activity accurately and in a timely manner.
  • Legal and regulatory compliance: To meet our obligations under Philippine law, including age verification, anti-money laundering checks, and responsible gaming requirements.
  • Platform security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other prohibited conduct.
  • Customer support: To respond to your queries, complaints, and support requests efficiently and accurately.
  • Platform improvement: To analyse usage patterns and technical performance in order to improve the platform experience for all players.
  • Communications: To send you important account-related notifications, such as transaction confirmations, security alerts, and policy updates. We will only send promotional communications if you have opted in to receive them.

We process your personal data only where we have a lawful basis to do so, including the performance of a contract with you, compliance with a legal obligation, our legitimate interests in operating a secure and compliant platform, or your explicit consent where required.


4. Sharing Your Information

fg77 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data only in the following limited circumstances:

  • Payment processors: Licensed payment service providers operating in the Philippines who process your deposits and withdrawals on our behalf. These providers are contractually bound to handle your data securely and only for the purpose of processing your transactions.
  • Identity verification partners: Third-party services that assist us in verifying your identity and age in compliance with Philippine regulatory requirements.
  • Regulatory and law enforcement authorities: Where we are legally required to disclose information to Philippine government agencies, regulators, or law enforcement bodies, we will do so in accordance with applicable law.
  • Platform service providers: Technology and infrastructure providers who support the operation of the fg77 platform, such as hosting and security services. These providers act as data processors under our instruction and are not permitted to use your data for their own purposes.

Any third party that receives your personal data is required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared. We do not transfer your personal data outside the Philippines except where necessary and where appropriate safeguards are in place.


5. Data Retention

fg77 retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. If you request the closure of your account, we will process your request promptly, but please be aware that certain data may need to be retained for the legally required period even after your account is closed. You may contact our support team through the FAQ page if you have questions about how long specific categories of your data are retained.


6. Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by fg77:

  • Right to be informed: You have the right to know what personal data we collect about you and how it is used, which is the purpose of this Privacy Policy.
  • Right of access: You may request a copy of the personal data we hold about you at any time.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
  • Right to erasure: In certain circumstances, you may request that we delete your personal data, subject to our legal retention obligations.
  • Right to object: You may object to the processing of your personal data where we are relying on legitimate interests as our lawful basis, subject to applicable exceptions.
  • Right to data portability: You may request that we provide your personal data in a structured, commonly used format where technically feasible.
  • Right to lodge a complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact our support team using the details provided on the FAQ page. We will respond to all data rights requests within a reasonable timeframe and in accordance with our obligations under Philippine law.


7. Cookies and Tracking Technologies

fg77 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. Cookies are small text files stored on your device when you visit the platform. We use the following types of cookies:

  • Essential cookies: These are necessary for the platform to function correctly, including maintaining your login session and enabling secure transactions. You cannot opt out of essential cookies without affecting platform functionality.
  • Performance cookies: These help us understand how players use the platform by collecting anonymous usage data, which we use to identify and fix technical issues and improve performance.
  • Functional cookies: These remember your preferences, such as language settings and display options, to provide a more personalised experience.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform. fg77 does not use cookies to serve third-party advertising or to track your activity across other websites.


8. How We Keep Your Data Secure

fg77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission using industry-standard protocols, secure server infrastructure, access controls that limit who within our organisation can view your personal data, and regular security reviews. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe. You should use a strong, unique password for your fg77 account, never share your login credentials with anyone, and contact support immediately if you suspect any unauthorised access. For guidance on account security best practices, please visit the FAQ page.


9. Changes to This Privacy Policy

fg77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled. For significant changes that materially affect your rights or how we use your data, we will make reasonable efforts to notify registered players through the platform. Continued use of fg77 after a policy update has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure through the support channels on the FAQ page.


10. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fg77 handles your personal data, please get in touch with our support team. The FAQ page is the best starting point for common queries and includes details of how to reach us directly. For formal data privacy requests — such as access, rectification, or erasure requests — please submit your request in writing to [email protected], including your registered account username and a clear description of your request. We aim to acknowledge all privacy-related enquiries promptly and to resolve them within the timeframe required by Philippine law. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.

At a Glance

What This Policy Means for You

A plain-language summary of the key points — always read the full policy above for complete details.

Your Data Is Never Sold

fg77 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is used only to operate your account and comply with Philippine law.

You Control Your Information

Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. Contact our support team at any time to exercise these rights.

Security Is a Priority

We use encrypted connections, secure servers, and strict access controls to protect your personal data. We regularly review our security practices to keep your information safe.

Cookies Keep Things Running

We use essential cookies to keep your session active and the platform working correctly. Non-essential cookies can be managed through your browser settings at any time.

Data Kept Only as Long as Needed

We retain your data for as long as your account is active and for the legally required period after closure. Once the retention period ends, your data is securely deleted or anonymised.

Philippine Law Applies

This policy is governed by the Philippine Data Privacy Act of 2012. If you have unresolved concerns, you may escalate your complaint to the National Privacy Commission of the Philippines.

Ready to Play on a Platform That Respects Your Privacy?

Now that you know how fg77 handles your data, you can play with confidence. Register your free account today and enjoy live casino, slots, and bingo — all in Philippine pesos, right from your browser or mobile.